Pegasystems Announces Next-Generation Customer Experience Management Software

New SmartBPM® Customer Intelligence Capabilities Offer Compelling Alternative to Traditional CRM
NEW YORK – Pegasystems (NASDAQ: PEGA), the leader in business process management (BPM) software solutions, today announced a series of new, unique software capabilities to help companies interact with their customers far more intelligently and efficiently than they could with traditional customer relationship management (CRM) [...]