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The Speech Technology Excellence Award is published in the August 2009 issue of Customer Interaction Solution
Envision Telephony Receives Speech Technology Excellence Award from Customer Interaction Solutions Magazine; Envision InteractionIQ is Recognized for Superior Speech Analytics Applications
SEATTLE – Envision Telephony, Inc., a leading global provider of workforce optimization (WFO) solutions for the contact center and enterprise announced today that Technology Marketing Corporation (TMC) has named Envision as a recipient of Customer [...]
Comverse and Infor to Deliver New CRM Capabilities as Part of Comverse ONE Billing & Active Customer Management
Comverse ONE now spans Prospect-to-Cash Cycle, Boosts Acquisition, Cross-Selling and Improves Customer Experience
WAKEFIELD, Mass. – Comverse and Infor today announced a strategic partnership that expands the telecom industry-leading Comverse ONE Billing and Active Customer Management solution to include capabilities from Infor CRM. The new Comverse ONE embedded features include sales, marketing and services functionality to [...]
Ntractive Unveils Elements CRM 2.0
GRAND FORKS, N.D. – Ntractive today unveils a major release to its Customer Relationship Management (CRM) Software. Starting today, Elements SBM will now be known as Elements CRM™. Elements CRM brings with it a new name, a new look and new features.
Elements CRM builds on 5 years of technology and innovation with hundreds of refinements, [...]
Zoho Invites Salesforce.com Users to Zwitch
Easy Migration to Zoho CRM Gives Salesforce.com Users Robust Features at Affordable Prices
PLEASANTON, Calif. – Zoho today announced the Zwitch program for Salesforce.com, which lets Salesforce.com users easily migrate to Zoho CRM, the award-winning, affordable customer relationship management application for organizations that want to run their businesses online. With several users switching from Salesforce.com to [...]
Zoho CRM Integrates Zoho Mail
Solution Gives SMBs Affordable, Full-Featured CRM + Email Integration
PLEASANTON, Calif. – Zoho today announced the Zoho Mail Add-on for Zoho CRM. For small and medium businesses (SMBs) and others using Zoho CRM, the new module provides affordable, full-featured integration of Zoho CRM and Zoho Mail. A video tour of the Zoho Mail Add-on is available [...]
SAS in Visionaries Quadrant for Enterprise Marketing Management
CARY, N.C. – SAS is positioned in the Visionaries quadrant of the 2009 “Magic Quadrant for Enterprise Marketing Management”1 from Gartner, Inc.
SAS differentiates itself from conventional customer relationship management (CRM) vendors in its unique ability to address the growing needs of marketers through the most comprehensive suite of integrated enterprise marketing solutions available today. SAS’ [...]
Award-Winning Customers at the Center of Sage Summit Conference
Atlanta, GA – July 21, 2009 – Thousands of Sage North America customers will be connecting once again at the annual Sage Summit conference being held this year in Atlanta, GA November 9-12, 2009. The conference brings Sage customers together to network with peers and product experts, take advantage of hundreds of breakout sessions and [...]
Lithium Ushers in the Next Generation of Customer Relationships with Social CRM
* New suite enables companies to create powerful social customer networks, unlocking millions of dollars in untapped value
* Combines the power of online customer communities, the social web, and traditional CRM systems to transform the enterprise
* Builds upon industry-leading customer community platform with additions that include the Tribal Knowledge Base application, Twitter workflow integration, and [...]
Research Study Reveals Need to Streamline Business Processes as Key Driver to Investing in Enterprise Resource Management Solutions for 8 out of 10 Companies Surveyed in Asia
Survey Respondents in China, Hong Kong, Malaysia and Singapore Show Optimistic Outlook of Planned Investments in ERM Solutions in 2009
IRVINE, Calif. – Despite the economic downturn many companies in China, Hong Kong, Malaysia and Singapore are planning to spend more than $50,000 USD on Enterprise Resource Management (ERM) solutions, implementation and services in 2009 according [...]
CCS Selects BigMachines Sales Configuration, Quoting and Proposal Solution with Microsoft Dynamics CRM Integration
Industrial computer manufacturer selects BigMachines to empower sales teams and create end-to-end business solution including Microsoft CRM and ERP
CHICAGO & FRANKFURT – BigMachines, Inc., the leading provider of on-demand configuration and proposal software, announced today that CCS, Inc. has selected BigMachines to provide on-demand software to streamline quote and order processes for its sales of [...]
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