Analytical CRM

Sage Increases ROI For Small Businesses That Select Peachtree

By Otilia Otlacan ⋅ August 13, 2009 ⋅ Post a comment

New program gives complimentary access to more than 50 training courses, helping new customers maximize their software investment
Atlanta, GA – August 13, 2009 – Sage North America today announced the availability of expanded complimentary training for new Peachtree customers, offering 30 days of access to more than 50 courses to help small businesses harness the [...]

Ntractive Unveils Elements CRM 2.0

By Otilia Otlacan ⋅ July 22, 2009 ⋅ Post a comment

GRAND FORKS, N.D. – Ntractive today unveils a major release to its Customer Relationship Management (CRM) Software. Starting today, Elements SBM will now be known as Elements CRM™. Elements CRM brings with it a new name, a new look and new features.
Elements CRM builds on 5 years of technology and innovation with hundreds of refinements, [...]

SAS Marketing Mix Advisor Maximizes Results Through Optimization

By Otilia Otlacan ⋅ July 8, 2009 ⋅ Post a comment

CARY, N.C. – SAS® Marketing Mix Advisor can help marketers faced with countless choices among media and marketing channels to determine the right investment mix to reach consumers. The new solution maximizes results by frequently analyzing, predicting and optimizing the mix of advertising and promotions.
Designed for business users, SAS Marketing Mix Advisor improves planning and [...]

12% Of ASEAN Medium Businesses Have Deployed Customer-Relationship Management (CRM) Software

By Otilia Otlacan ⋅ May 22, 2009 ⋅ Post a comment

MBs in ASEAN countries look towards CRM solutions to become more competitive, says AMI —
SINGAPORE – Software spending by medium businesses (MBs, companies with 100-999 employees) in ASEAN (Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam) reached US$233 million in 2008—with $24 million coming from CRM solutions. The spending is nascent across ASEAN countries but its [...]

Leading Global Hearing Aid Manufacturer Completes Phase 1 of Worldwide Implementation of Pivotal CRM On Time and On Budget

By Otilia Otlacan ⋅ May 22, 2009 ⋅ Post a comment

More than 250 Users in Four Countries at Starkey Laboratories are Now Using Pivotal CRM
HONG KONG & ATLANTA – CDC Software, a wholly owned subsidiary of CDC Corporation and a provider of industry-specific enterprise software applications and business services, announced that it has completed the Phase 1 implementation of the worldwide deployment of Pivotal CRM [...]

ExactTarget Named ‘Tech Company of Year’

By Otilia Otlacan ⋅ May 21, 2009 ⋅ Post a comment

Trade Association Selects Email Marketer for Annual Accolade
INDIANAPOLIS – On-demand email and one-to-one marketing solutions provider ExactTarget earned the title of Information Technology Company of the Year Saturday for the fourth time in five years.

Sybase and Samsung SDS Strategic Partnership Unwires the Enterprise

By Otilia Otlacan ⋅ May 15, 2009 ⋅ Post a comment

Samsung SDS Adopts Sybase Mobility Platform for Mobilizing Enterprise Applications; Latest Version of Sybase Unwired Platform Now Available
DUBLIN, Calif. – Sybase, Inc. (NYSE:SY), an industry leader in delivering enterprise and mobile software, and Samsung SDS, a global integrated IT services provider, today entered into a partnership to deliver the new Samsung SDS Enterprise Mobile Service [...]

Amdocs Continues to Demonstrate Momentum with MVNE/Os Across Europe and Around the World

By Otilia Otlacan ⋅ May 14, 2009 ⋅ Post a comment

France’s Transatel has deployed Amdocs Compact Convergence across multiple markets
BARCELONA – May 13, 2009 – At the MVNO Industry Summit 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that its Compact Convergence solution continues to gain momentum with mobile virtual network operators (MVNOs) and mobile virtual network enablers (MVNEs) around [...]

Customer Connect Associates Puts Microsoft CRM and Salesforce.com Side by Side

By Otilia Otlacan ⋅ May 14, 2009 ⋅ Post a comment

CORNELIUS, N.C. – Customer Connect Associates (www.customer-connect.com) announces that its next “Success Accelerators” webinar (www.successaccelerators.com) will pit two popular Customer Relationship Management (CRM) tools against each other in a battle to the death. Well, perhaps “Salesforce.com and Microsoft CRM – Side-by-Side Demo” won’t necessarily take things that far, but it will show participants – who [...]

Envision Telephony Receives 2009 CRM Excellence Award from Customer Interaction Solutions Magazine

By Otilia Otlacan ⋅ May 13, 2009 ⋅ Post a comment

Envision Centricity Recognized for Improving Workforce Optimization for the Contact Center and Enterprise
SEATTLE – Envision Telephony, Inc., a leading global provider of workforce optimization solutions for the contact center and enterprise, today announced that Technology Marketing Corporation (TMC)’s, Customer Interaction Solutions® magazine (www.cismag.com) has recognized Envision Centricity™ with a 2009 CRM Excellence Award. Customer Interaction [...]

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