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Otilia Otlacan

Otilia Otlacan has written 127 posts for CRM Age

Sage Announces CRM Cloud Computing Initiatives

Now piloting a cloud edition of Sage SalesLogix for commercial availability in 2010
Scottsdale, AZ – September 14, 2009 – Sage CRM Solutions, part of The Sage Group plc which provides business management software and services to more than 5.8 million small and midsize businesses worldwide, today announced it is piloting a cloud computing edition of [...]

Sage Increases ROI For Small Businesses That Select Peachtree

New program gives complimentary access to more than 50 training courses, helping new customers maximize their software investment
Atlanta, GA – August 13, 2009 – Sage North America today announced the availability of expanded complimentary training for new Peachtree customers, offering 30 days of access to more than 50 courses to help small businesses harness the [...]

Ping Identity Teams with Google Enterprise to Deliver Universal Login for SaaS

DENVER – Ping Identity® announced today it has integrated its PingConnect™ on-demand Single Sign-On service with Google Apps to deliver a universal Software as a Service (SaaS) login that ties together different SaaS environments by managing user access and authentication in the cloud. Users can now login to their Google Apps domain, then directly access [...]

The Speech Technology Excellence Award is published in the August 2009 issue of Customer Interaction Solution

Envision Telephony Receives Speech Technology Excellence Award from Customer Interaction Solutions Magazine; Envision InteractionIQ is Recognized for Superior Speech Analytics Applications
SEATTLE – Envision Telephony, Inc., a leading global provider of workforce optimization (WFO) solutions for the contact center and enterprise announced today that Technology Marketing Corporation (TMC) has named Envision as a recipient of Customer [...]

Comverse and Infor to Deliver New CRM Capabilities as Part of Comverse ONE Billing & Active Customer Management

Comverse ONE now spans Prospect-to-Cash Cycle, Boosts Acquisition, Cross-Selling and Improves Customer Experience
WAKEFIELD, Mass. – Comverse and Infor today announced a strategic partnership that expands the telecom industry-leading Comverse ONE Billing and Active Customer Management solution to include capabilities from Infor CRM. The new Comverse ONE embedded features include sales, marketing and services functionality to [...]

Ntractive Unveils Elements CRM 2.0

GRAND FORKS, N.D. – Ntractive today unveils a major release to its Customer Relationship Management (CRM) Software. Starting today, Elements SBM will now be known as Elements CRM™. Elements CRM brings with it a new name, a new look and new features.
Elements CRM builds on 5 years of technology and innovation with hundreds of refinements, [...]

Zoho Invites Salesforce.com Users to Zwitch

Easy Migration to Zoho CRM Gives Salesforce.com Users Robust Features at Affordable Prices
PLEASANTON, Calif. – Zoho today announced the Zwitch program for Salesforce.com, which lets Salesforce.com users easily migrate to Zoho CRM, the award-winning, affordable customer relationship management application for organizations that want to run their businesses online. With several users switching from Salesforce.com to [...]

Ping Identity Showcases Universal SaaS Login at Burton Catalyst

Catalyst Conference North America 2009
DENVER – Ping Identity® will participate in this year’s Burton Catalyst interoperability demo, showing how its PingConnect™ on-demand Single Sign-On (SSO) service acts as a single integration point with Google Apps, Active Directory and virtually any other identity provider system to deliver a universal Software-as-a-Service (SaaS) login that ties together different [...]

Zoho CRM Integrates Zoho Mail

Solution Gives SMBs Affordable, Full-Featured CRM + Email Integration
PLEASANTON, Calif. – Zoho today announced the Zoho Mail Add-on for Zoho CRM. For small and medium businesses (SMBs) and others using Zoho CRM, the new module provides affordable, full-featured integration of Zoho CRM and Zoho Mail. A video tour of the Zoho Mail Add-on is available [...]

Epicor Honored in Two Categories of the Sixth Annual International Business Awards

2009 Stevie® Awards Finalist for “Best New Product or Service of the Year – Computer Software” and “Product Development Team of the Year”
IRVINE, Calif. – Epicor Software Corporation (NASDAQ: EPIC), a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, today announced that The 2009 International Business Awards [...]