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Sage Announces CRM Cloud Computing Initiatives

Now piloting a cloud edition of Sage SalesLogix for commercial availability in 2010 Scottsdale, AZ – September 14, 2009 – Sage CRM Solutions, part of The Sage Group plc which provides business management software and services to more than 5.8 million small and midsize businesses worldwide, today announced it is piloting a cloud computing edition of [...]

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  • Salesforce CRM for Twitter enables companies to search, monitor and join relevant Twitter micro-conversations directly in the Service Cloud The Service Cloud empowers customer service organizations to join and manage today's customer service conversations in the cloud SAN FRANCISCO - March 23, 2009 - Salesforce.com [NYSE: CRM], the enterprise cloud computing company, today announced Salesforce CRM for Twitter, enabling companies to search, monitor and join conversations taking place on Twitter directly in the Service Cloud. The Service Cloud, announced in January of this year, is the next generation solution for customer service that exponentially increases the quality of customer service, while lowering the cost, by leveraging the expertise of the community. Already connected to leading social networking sites like Facebook, Salesforce CRM for Twitter enables companies to use the Service Cloud to connect directly with the more than eight million Twitter users. (more...) #

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